Create an FAQ

1. Expand Create Other
   
   
2. Click Create FAQ
   
   
3. Complete the Question & Answer fields
4. Select the Categories & Terms tab
   
   
5. Enter the category the question is associated with
   
6. Select the Related Content tab and complete the Related Content fields, if desired
   
   
7. Select the Weight tab
   
   
8. Enter an FAQ weight
   
   
   Note: FAQs will display in Alphabetical order by default, but weights may override this setting for a specific item. Lower weights will rise to the top and higher weights will sink to the bottom.
9. Publish the FAQ
10. Click Save

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Edit an FAQ

1. Navigate to the FAQ page
2. Click Edit
3. Make the necessary edits
   • Question & Answer Fields
   • Related Content Fields
4. Select the Advanced tab
   
5. Detail any edits made in the Revision log
   
6. Publish the FAQ
7. Click Save

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Copy an FAQ

1. Navigate to the page
2. Click Clone
3. Make any edits as necessary
4. Publish the page, if desired
5. Click Save

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View FAQ Revisions

1. Navigate to the page
2. Click Revisions
3. View the list of previous revisions

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Revert an FAQ Page to a Previous Version

1. Navigate to the page
2. Click Revisions
3. Select Revert to revert the Event page to a previous version
4. Select Revert to confirm the revision

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Publish or Unpublish an FAQ

1. Navigate to the page
2. Click Edit
3. Select the Publishing tab
   
4. Complete the Publishing options
   
   
   • Published: Check or uncheck the box publish or unpublish respectively
   • Publish On: Manually select or type a date and time to publish the event at a later date
     
   • Unpublish On: Manually select or type a date and time to automatically unpublish the event
5. Click Save

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Delete an FAQ

Important Note

Only Site Admins can perform this function. This action cannot be undone.

Instructions

1. Navigate to the page
2. Click Delete
3. Click Delete to confirm deletion
   Note: This action cannot be undone

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Question & Answer Fields

• Question: Type the frequently asked question
• Microsite: Select the appropriate microsite for the question
• Answer: Type the answer/response to the question
• Summary: Enter a brief summary of the question or topic
  
  
  Note: This field is only visible after clicking Edit Summary
  
  

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Related Content Fields

• URL: Enter the URL of the content to link to
• Link Text: Enter the display text to mask the link

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