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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Urgent Alert Video

  • Updated:

 

In this video, you will find:

  • How to post an Urgent Alert that will appear in a large red box at the top of the website homepage or department webpage
  • Update the Full Description (free-form area) with the details about the Urgent Alert
    1. Text and images
  • How to update Display Options settings
    • Disable Sidebars to have alerts appear across the full width of the webpage
  • How to email all residents (those subscribed to receive) with the information posted in the Urgent Alert
  • Method to schedule the Urgent Alert to be posted and removed from the website on certain dates and times
  • The way to edit an active Urgent Alert and resend email to subscribers
  • How to edit an Urgent Alert that has been scheduled to be posted at a later time and is currently not being displayed on the website

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