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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Frequently Asked Questions Video

  • Updated:

 

In this video, you will find:

  • How to create an FAQ (Frequently Asked Question) to be listed on the department webpage
  • Typical locations where FAQs can be viewed on the website
  • Where to enter the Question and Answer
  • How to create a link to another website or other webpage on your website in the Answer (free-form area).
    • Creating a link to another page on the website using the pathname within the Cabinet
  • Keep the latest FAQ added at the top of the list
  • How to update Display Options settings
    • Disable Sidebars to have Bulletin appear across the full width of the webpage
    • Display a link to the FAQ on the Where Do I Go For webpage (i.e. Find It Fast, How Do I, Services A - Z)
  • Embed a video posted to YouTube or Vimeo to the webpage
  • Use the Review on Date option to ensure you keep this FAQ up to date
  • The method to schedule the FAQ to be automatically posted and removed from the website on certain dates and times

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