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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Self Help Videos

  • Updated:

The videos listed below are available to watch as often as you like.

 

If you have additional questions please submit a request to contact Technical Support.

 

If you are training for the first time, please view the First Time Training Video Sequence.

 

Training Videos

  • Basic Training Video: Site Admin User
    • The Site Admin video provides details on how to perform those activities only allowed by Site Admin accounts which have a broader permission level than regular users. Also, note there is a Site Admin Document to download or print above the video display area.
  • Basic Training Video: User
    • This User version contains videos that provide details on some of the commands used to create and maintain the webpages on a Department or Board/Committee.
  • Responsive Website Upgrade Video
    • This video details the differences between the previous version of the CMS and the new Responsive Design upgraded version.
  • Where Can I Find How To...
    • Find a specific feature or functionality listed in our comprehensive list of video instructions.

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