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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Broken Links Report

  • Updated:

Over time the links on your website may cease to function due to a variety of reasons. Our CMS allows the Site Administrator of the website to run a report showing the Broken Links on the website.

To run this report:

  1. Login to the website.
  2. Select Reports in the black menu bar.
  3. Select Broken Links.

The information shown in the table below will assist you in what action needs to be taken for certain codes. When correcting broken links you will see an active link at the end of the row that reads "Edit Node ###". Click this link and a webpage will open, you should then proceed to check this page and correct the broken link(s).

 

Response Error Notes Action
-113 No Route to Host Timeout error with an external site's server No action required
-111 Connection Refused Unable to connect to an external server or website Verify the domain has not changed
-110 Connection Timeout Slow response time from an external website or server, occasional timeout No action required
-1 Request Timed Out Slow response time from an external website or server, occasional timeout No action required
0 php_network_getaddresses: getaddinfo failed: Name or service not known Can be a broken path (missing "/") or an unknown address If missing the "/", then correct the URL path
301 Moved Permanently Can occur when content is moved from one page to another If st7 was used in the URL path, then correct the URL path
303 See Other Redirects from one domain to another If linked to an external website, you may have to replace it with a new URL
404 Page Not Found Invalid URL pathname Correct the URL path
500 Internal Server Error Generic response if there is an issue with a website or server, similar to 404 in some cases Correct the URL path
Permission Restrictions N/A Not Viewable to anyone No action required

 

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