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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Email | October 2024 Drupal Migration Update

  • Updated:

The following was emailed to customers on October 24, 2024.

 

What's New in October 2024?

 

Greetings from the Drupal Migration team!

If you're receiving this email, the upcoming sunsetting of Drupal 7 impacts you. If you believe you received this email in error, please let us know.

As part of our commitment to keeping you informed, this email serves as our monthly update on the ongoing Drupal Migration.

Kindly ensure that our communications are whitelisted (drupalmigration@civicplus.com), and feel free to forward this information to all relevant departments within your organization.

 

Long-term Drupal 7 Security Support

With the sunset date of January 5th, 2025 approaching, we understand you may be concerned about the future of your website if it still needs to be migrated by that date. We have been working behind the scenes to ensure you have a stable, up-to-date, and secure website and are excited to announce we have you covered with long-term support for Drupal 7. We will provide this service to you at no additional cost while we work to migrate you to your new website solution!

 

What options do I have?

I'm glad you asked! CivicPlus offers a few different website products. If you're like many of our clients, you're always looking for ways to improve your day-to-day tasks. Julie Bolton, CivicPlus Solution Manager, and Kaitlin Berry, CivicPlus Solution Engineer, have a quick video showing how our Web Central platform helps customers solve their website needs compared to our Drupal product, Web Open. You can watch that here.

 

Keep us up to date!

If you are no longer responsible for the website, kindly reply to this email and your Client Success Manager will guide you through the next steps. For the latest information, check the Municipal Websites Open Help Center, where we keep a log of all customer communications. Make sure to "Follow" these articles to stay informed between our monthly emails.

 

What is the Drupal Migration?

In case you missed it, in 2025, Drupal 7, the core software supporting your current website, will reach the end of its life and support. Our migration process is designed to alleviate the challenges associated with this upgrade, with our primary goal being a seamless and successful transition of your website. Our focus is on ensuring your site retains its expected appearance and resident functionality throughout the migration.

 

Resources:

· Municipal Websites Open Help Center

· Drupal Migration Landing Page

· Migration Frequently Asked Questions

· What's Different in Drupal 10?

· Training Videos

· How to Prepare Your Site for Migration

· Web Open and Web Central Comparison

· Drupal 10 Migration Training Webinar

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