The following was emailed to customers on May 21, 2024.

Greetings from the CivicPlus® Drupal Migration team!

If you’re receiving this email, the upcoming sunsetting of Drupal 7 impacts you. If you believe you received this email in error, please let us know. As part of our commitment to keeping you informed, this email serves as our monthly update on the ongoing Drupal Migration. Kindly ensure that our communications are whitelisted (drupalmigration@civicplus.com) and feel free to forward this information to all relevant departments within your organization.

 

What's new in May 2024?

Drupal Migration Training Webinar

We’re sure you’re wondering what to expect with the migration from Drupal 7 to Drupal 10 and we have you covered. On June 11th, 2024 we will be hosting a LIVE webinar that will outline what to expect with your migration, when you’ll be hearing from us, and other options you have related to this effort. Julie Bolton (Solution Manager), Justin Hammon (Associate General Manager) and Kaitlyn Berry (Solution Engineer) will be presenting and answering questions live. If you’d like to attend, register here.

 

What else can I do to prepare?

• You can help yourself and your fellow Drupal users by preparing your site for the migration. Need some guidance? Dave Fels, our manager of Project Management, has put together a short video providing tips to clean up your site before the migration. You can watch that here.
• A project manager will contact you directly when your site is ready. You MUST act on that email. This person may not be familiar to you but will assist you in the final steps to ensure your migration is handled smoothly. If you have questions, please reply to this email or reach out to your Client Success Manager directly.

 

Do you recommend training in the new system?

• Yes! Drupal 10 has made great improvements to the user experience, but it WILL be different than what you use today.
• What is different/new? Back again is Dave Fels with a short video to showcase some of the biggest changes. You can watch that here.
• Videos: We encourage you to be proactive with the training by reviewing our videos online.

 

What other options do I have?

I'm glad you asked! CivicPlus offers a few different website products. If you’re like many of our clients, you’re always looking for ways to improve your day-to-day tasks. Julie Bolton, our Solution Manager, and Kaitlin Berry, our Solution Engineer, have a quick video showing how our Web Central platform helps customers solve their website needs compared to our Drupal product, Web Open. You can watch that here.

 

Keep us up to date

If you are no longer responsible for the website, kindly reply to this email and your Client Success Manager will guide you through the next steps. For the latest information, we will update the Municipal Websites Open Help Center with a log of all customer communications. Make sure to 'Follow' these articles to stay informed between our monthly emails.

 

What is the Drupal Migration?

In case you missed it, in 2025, Drupal 7, the core software supporting your current website, will reach the end of its life and support. Our migration process is designed to alleviate the challenges associated with this upgrade, with our primary goal being a seamless and successful transition of your website. Our focus is on ensuring your site retains its expected appearance and resident functionality throughout the migration.

 

We will be hosting a webinar on Tuesday June 11th, 2024 that will walk you through the process and provide an opportunity for Q&A. Please register now! Feel free to submit any questions by replying to this email. We’ll answer them directly as well as during the webinar!

 

Resources

• Municipal Websites Open Help Center
• Drupal Migration Landing Page
• Migration Frequently Asked Questions
• What’s different in Drupal 10?
• Training Videos
• How to prepare your site for migration
• Web Open and Web Central comparison
• Drupal 10 Migration Training Webinar

 

CivicPlus Client Success | Drupal 10 Migration Team