The following was emailed to customers on April 16, 2024.
Greetings from the Drupal Migration team! If you’re receiving this email, the upcoming sunsetting of Drupal 7 impacts you. If you believe you received this email in error, please reply. As part of our commitment to keeping you informed, this email serves as our monthly update on the ongoing Drupal Migration. Kindly ensure that our communications are whitelisted drupalmigration@civicplus.com, and feel free to forward this information to all relevant departments within your organization.
What is the Drupal Migration?
In case you missed it, in 2025, Drupal 7, the core software supporting your current website, will reach the end of its life and support. Our migration process is designed to alleviate the challenges associated with this upgrade, with our primary goal being a seamless and successful transition of your website. Our focus is on ensuring your site retains its expected appearance and resident functionality throughout the migration.
We will be hosting a webinar on Tuesday, June 11th, 2024 that will walk you through the process and provide an opportunity for Q and A. Please be on the lookout for the registration for that webinar soon! Feel free to submit any questions by replying to this email. We’ll answer them directly as well as during the webinar!
April 2024 Updates
In March we hit the milestone of migrating the most customers in a single month! In the coming months, we will be able to better estimate when your site will be ready for migration.
What do I need to do to prepare?
- You can help yourself and your fellow Drupal users by preparing your site for the migration. Need some guidance? Dave Fels, our manager of Project Management, has put together a short video providing tips to clean up your site before the migration. You can watch that here.
- A project manager will contact you directly when your site is ready. You MUST act on that email. This person may not be familiar to you but will assist you in the final steps to ensure your migration is handled smoothly. If you have questions, please reply to this email or reach out to your Client Success Manager directly.
Do you recommend training in the new system?
- Yes! Drupal 10 has made great improvements to the user experience, but it WILL be different than what you use today.
- WHAT IS DIFFERENT/NEW? Back again is Dave Fels who developed a short video to showcase some of the biggest changes. You can watch that here.
- VIDEOS ONLINE: We encourage you to be proactive with the training piece by reviewing our videos online.
What other options do I have?
I'm glad you asked! CivicPlus offers a few different website products. If you’re like many of our clients you’re always looking for ways to improve your day-to-day tasks. Julie Bolton, our Solution Manager, and Kaitlin Berry, our Solution Engineer, have a quick video showing how our Web Central platform helps customers solve their website needs compared to our Drupal product, Web Open. You can watch that here.
Keep us up to date
If you are no longer responsible for the website, kindly reply to this email, and your Client Success Manager will guide you through the next steps. For the latest information, we will update the Municipal Websites Open Help Center, where we will keep a log of all customer communications. Make sure to 'Follow' these articles to stay informed between our monthly emails.
Resources
Municipal Websites Open Help Center
Migration Frequently Asked Questions
What’s different in Drupal 10?
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