Create a Help Center Account

This article will show you how to create a Help Center account for any of the CivicPlus Product Help Centers. An account is required if you wish to view Release Notes, submit a feature request, or view your support tickets.

Important Note

This account is separate from your CivicPlus product account. Single Sign-On does not work for customers signing into the Help Centers. We do recommend using the same email address for your Help Center account.

Instructions

1. Click Sign In on the top right corner of the Help Center
   
2. Select the Sign-up link in the bottom left corner of the sign-in pop-up
   
   
   Note: Click Get a password if you have had previous email communication with our Support team.
   
3. Enter Your full name and email address
   
   
   Note: We recommend registering with the same email address you use to sign in to your CivicEngage Central system so that you will be able to view past Support tickets.
4. Click Sign up