This article will show you how to create a Help Center account for any of the CivicPlus Product Help Centers. An account is required if you wish to view Release Notes, submit a feature request, or view your support tickets.
This account is separate from your CivicPlus product account. Single Sign-On does not work for customers signing into the Help Centers. We do recommend using the same email address for your Help Center account.
- Click Sign In on the top right corner of the Help Center
- Select the Sign-up link in the bottom left corner of the sign-in pop-up
Note: Click Get a password if you have had previous email communication with our Support team.
- Enter Your full name and email address
Note: We recommend registering with the same email address you use to sign in to your CivicEngage Central system so that you will be able to view past Support tickets.
- Click Sign up